Data We Collect From Your Account Activity
When you register, we collect your name, contact details and the information needed to verify your identity. Every time you deposit or withdraw through bKash, Nagad or Rocket, we record the transaction reference, amount and wallet number associated with that action — not to share it,
-
1
but to keep your account accurate and resolve any dispute you raise with us. We also collect device data such as browser type, IP address and session timestamps to protect your account from unauthorised access. If you contact support by email or live chat, we keep
-
2
a record of that conversation so we can follow up properly. Cookies on ec99 track your session state and remember your language preference; they do not carry payment credentials. We do not sell your personal data to third parties. Data sharing only occurs where it is
-
3
required to process your wallet transaction, verify your identity under applicable rules, or comply with a lawful request. Your continued use of the platform in any eligible region constitutes acceptance of this policy. If local law in Bangladesh or your jurisdiction restricts any data practice described
-
4
here, the stricter local rule applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.